Privacy Policy

When you use MarketPlace, we may collect the details you provide directly, such as your name, email address, phone number, profile details, saved addresses, listing content, chat messages, reviews, reports, and support requests.

We may also collect transactional and technical information connected to your use of the platform, including order activity, payment references, wallet activity, device information, browser details, IP address, and basic usage logs.

We use personal information to create and manage accounts, publish listings, support chats between buyers and sellers, process payments, handle disputes, review reports, prevent misuse, and improve the overall marketplace experience.

We may also use your information to send service-related notifications, security alerts, moderation updates, order and payment updates, and other messages that are important to your use of the platform.

Information you choose to publish in listings, public seller profiles, ratings, or reviews may be visible to other users. Please avoid posting sensitive personal information in public-facing areas.

Private messages and reports are not intended to be public, but they may be reviewed by authorized staff when needed for safety, fraud prevention, dispute handling, legal compliance, or abuse investigations.

When payments are processed through the platform, we may store related records such as transaction references, payment status, receipt details, refund activity, and order history. We use this information to complete purchases, maintain financial records, investigate issues, and support refunds or disputes.

Sensitive payment data should be handled only through approved payment flows. Do not share card details, PINs, OTP codes, or banking passwords through listings, chat, or support messages.

We may share limited information with service providers and operational partners who help us run the marketplace, such as hosting providers, payment processors, notification services, fraud-prevention tools, courier or logistics partners, and customer support systems.

We may also disclose information when reasonably necessary to enforce our platform rules, protect users, respond to valid legal requests, investigate abuse, or prevent harm.

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, support security features, and understand how people use the site. These tools help us keep the experience stable, faster, and easier to use.

We keep information for as long as it is reasonably needed to operate the marketplace, maintain records, resolve disputes, investigate misuse, comply with legal obligations, and enforce platform rules. Some records may remain in backups, logs, or financial history for a longer period when required.

You can update parts of your account information, profile details, saved addresses, listings, and notification preferences from within the platform. Depending on how the marketplace is operated, you may also be able to request account-related help through support or administrative review.

We take reasonable steps to protect account and marketplace data, but no online service can promise perfect security. You are also responsible for protecting your login details and for avoiding scams, suspicious links, and requests for sensitive codes or payment credentials.

We may update this Privacy Policy as the marketplace changes. When we do, the revised version will appear on this page with the latest language that reflects how the platform works at that time.